Encyclopedia Evalica / Observability / Service Level Objective (SLO)
Service Level Objective (SLO)
/'ser.vuhs 'leh.vuhl uh'bjeh.ktihv ess.el.oh/A target threshold for an SLI over a time window. SLOs turn measurements into commitments and escalation criteria. (noun)
“Our SLO is 99% of requests under 2 seconds.”
Related Observability terms
- Active observability •
- AI observability •
- Alert / threshold •
- Dashboard •
- Data flywheel •
- Deep search •
- Drift •
- Error rate •
- Feedback loop •
- Logs •
- Model drift •
- Online evaluation (production scoring) •
- P50 / P95 / P99 (Percentiles) •
- Sampling rate •
- Service Level Indicator (SLI) •
- Time-to-first-token (TTFT) •
- Token usage / cost tracking •
- Topics
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