Encyclopedia Evalica / Observability / Service Level Indicator (SLI)

Service Level Indicator (SLI) illustration

Service Level Indicator (SLI)

/'ser.vuhs 'leh.vuhl 'ih.nduh.kay.ter ess.el.eye/A measured signal of service performance (latency, availability, error rate). SLIs are the raw measurements you track. (noun)

Tool-call success rate is one of our SLIs.

Related Observability terms

From the docs

Get started with Evals

Braintrust is the observability platform for agents in production. By actively applying intelligence to agent traces and automatically surfacing critical patterns, Braintrust helps teams at Notion, Stripe, Box, OpenAI, and Cloudflare ship quality agents at scale.

Start building